Jimdo

Moving merchants without breaking their payments

Moving merchants from their own Stripe or PayPal to the new JimdoPay. In delivery, with no result yet.

09.2026 / 11.2026 · Product Design

The callout for merchants who already use Stripe: NEW: All your payments in one place, with a Learn more button.

The problem

Many Jimdo merchants already take payments through their own Stripe or PayPal account. The Q4 2026 goal is to have every merchant on the new JimdoPay, and that move only happens if each merchant acts.

Start from what is live

I drew the current product first: the nine states a merchant's payments overview can be in today. The board showed an overview with revenue charts that had never shipped, so I flagged it and rebuilt every state from production.

Six of the nine states start setup from scratch. The other three are already verified and switch in one step, keeping their history.

Board with nine overview screens in three columns (payments not connected, connection pending, connected) and three rows by plan, with an arrow to the new landing. — ResearchThe nine states, by plan and connection status. In the new flow, all of them lead to one landing.

Welcome to Payments page with a Get started for free button for payment links and an Upgrade your plan button for invoices. — Free plan today: payments not connected, connection pending and connected.

The same page with a Pending label and a Continue setup button. — Free plan today: payments not connected, connection pending and connected.

One message per group

Then the callout copy, split by who the merchant uses today: Stripe only, PayPal only, or both. Stripe merchants get one less dashboard to check. PayPal merchants get new ways to take payment.

Three columns titled Stripe, PayPal and Both, each with green callout drafts and a short list of key benefits. — SketchThe sketchboard: callout drafts for each group, with the key benefits listed underneath.

A flow for each group

Each group gets its own flow and landing. The one for Stripe merchants says what doesn't change: the checkout keeps working, setup takes five minutes and there is no setup fee.

Landing titled 'All your payments in one place' with recent payments from the store, bookings, payment links and invoices, three promises and a checkout preview. — The landing for Stripe merchants, and the first setup step: country and currency.

Set up payments step asking where the business is based and which currency to use, with a terms checkbox. — The landing for Stripe merchants, and the first setup step: country and currency.

Status

The migration is in delivery. There is no outcome metric yet, so this page shows the design work only.

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