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Jimdo

Chasing payment without the awkward email

507 sellers turned on automatic payment reminders between July and November 2026.

07.2026 · Product Design

The reminders callout from the invoice list: Get paid faster, automatically, with a Turn on reminders button and Dismiss.

The goal

One of JimdoPay's key results for Q3 2026: an unpaid invoice sends its own reminders, each one with a payment link. The seller sets reminders up once and picks when they go out: before, on or after the due date.

Reminders shipped in July. I built the screens as a coded shell, and Kevin Rademan wired them to the backend.

Live today, and the next version

In the live version, the reminder status is a line under the invoice number, next to an Options menu. In the next version, reminders become one block on the details page. Same states, one place to manage them, and the invoice preview stays in view.

Live invoice details: a green 'Next reminder' line under the invoice number and an Options menu with send now, pause, snooze for 7 days and turn off. — A sent invoice with the next reminder scheduled. Both versions offer the same actions; the new one gives them their own block.

New invoice details: a Reminders block with the next date and a Manage menu to pause, snooze or turn off, next to the invoice preview. — A sent invoice with the next reminder scheduled. Both versions offer the same actions; the new one gives them their own block.

Live invoice details with 'Reminders paused' in brown under the invoice number and the Options menu open. — Paused reminders. The status moves from a coloured line to a label on the block.

New invoice details: the Reminders block carries a Paused label and says no reminders go out until they are resumed. — Paused reminders. The status moves from a coloured line to a label on the block.

Live invoice details for a paid invoice: a Paid status in the details card and an empty preview area. — A paid invoice. The new version shows who paid and how, and says the reminders stopped on their own.

New invoice details for a paid invoice: the payment by Visa with its date, reminders stopped automatically, and a Download PDF button. — A paid invoice. The new version shows who paid and how, and says the reminders stopped on their own.

Draft invoice: the Reminders block says reminders start once the invoice is sent. — The other states of the new block: a draft before sending, all reminders sent, and a snooze.

Unpaid invoice: the Reminders block says all reminders were sent and when the last one went out. — The other states of the new block: a draft before sending, all reminders sent, and a snooze.

Result

Sellers with reminders on

507

July to 3 November 2026

▲from 0 at launch

Before vs after

Source: Mixpanel. The setup callout had a 20% click-through in October (42 clicks from 213 views).

Not measured yet

Reminders sent

The backend doesn't report yet how many reminders go out.

Paid after a reminder

We can't tell yet whether a reminder got an invoice paid.

Team

Me: Design, and the screens as a coded shell.
Kevin Rademan: Engineering. Wired the shell to the backend.